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Hello. My name is Gatenka. Some of you may know me as a moderator for the Garenamalaysiatv Twitch channel. I don't post that often in these forums, so I will try to keep this as short as I can (TOO LATE FOR THAT NOW).
Firstly, I want to say that Mineski did a phenomenal job at winning S3 SEA Regionals. They lost early to SGS, but clawed their way back up to win in the finals, against all odds. Despite them being the replacements for Exile, they performed well.
Secondly, as much as I would like to bash SGS for "throwing" the games, they performed well at S3 SEA Regionals. Kudos to you guys for at the least making it that far.
Now, on to the real reason for this thread. As I watched both days of the Qualifiers and presided over chat moderation, I've come to summarize these few points, which a good majority of the viewers kept spamming in the chat one after another as well:
- Horrible audio quality
This was quite possibly the most glaring problem of all. The in-game audio was too loud, and the feedback ensured that everything the casters said was nigh inaudible. It was so bad to the point that an EU LoL caster tweeted this:
Followed by a string of replies:
- Incompetent / Unprofessional shoutcasters
The most common term here is "BIAS". The casters appeared to continuously root for a particular team of choice. Also, shouting does not qualify as casting, as pointed out by the viewers. Again, this prompted another professional LoL caster to tweet these:
And again, with replies:
Which is not to say that shoutcaster TeddyTibbers was in the clear. He had his faults as well, and I regret not taking screenshots of the Twitch chat.
- Poor in-game camera work and updating of brackets / ETA of match times, as well as overall stream continuity
This is more of a personal opinion, although I believe that it is also justified.
At times, viewers tended to miss a lot of the action due to the camera being directed manually. For instance, we missed the First Blood and Double Kill play down at bottom lane during the SGS vs SAJ match (camera was focused on middle lane).
Moderators had no answers for viewers (which peaked at around 32,000+) when asked about the estimated times for matches. On this note, whoever that typed "EST" instead of "Approx" confused a chunk of the viewer base (particularly non-SEA ones), as most referred to it as "Eastern Standard Time" instead of "estimated".
The stream went to offline status every now and then. This occurred even during the finals, near the climax of the last match between Mineski and SGS. Despite the fact that the stream was restored in under 10 seconds, a lot of flak was targeted particularly at Garena (us mods were in the clear, surprisingly).
There were a lot more complaints, but I have highlighted the 3 most recurring issues while watching the stream. As much as I would like to reproduce the less-than-savoury comments by viewers about how Garena has made it impossible for them to enjoy watching the S3 Regionals... I think I'll just leave it at that.
Garena, please continue to improve upon your work, as not only does this reflect upon you as a company, but also us in the gaming community. Thank you.
For the rest of the people reading this, please share this on other media platforms so that we can spread it around a little more. As much as you say that it's Garenabei or whatever it is you folks enjoy calling the company these days, I'd like to point out that complaining alone won't do us much good. Many thanks.
Hi. I'm Gatenka. I mod on Twitch. These are the main problems for S3 Regionals that I gathered from Twitch viewers:
- Crap audio quality
- Nonsense casting
- Lousy in-game camera + streaming problems
@Garena Improve so we all don't look like a horse's ass in front of the world.
@Community Tell others so we don't have to deal with this nonsense next time. Hopefully.
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