Results 1 to 9 of 9
  1. #1
    Junior Member Accepted the Summoner's Code iBossJM's Avatar
    Join Date
    Dec 2012
    Posts
    1

    Launcher Error, "Authentication error, request timeout!" help?

    as said in the title.. help me please? im trying to start LOL via garena messenger, but always that message keeps on popping up.. help please.. thank you!
    Reply With Quote
    Rate +Rate -

  2. #2
    Senior Member Accepted the Summoner's Code MyBlackBeauty's Avatar
    Join Date
    Aug 2012
    Posts
    1,066
    yea me too why is that
    Reply With Quote
    Rate +Rate -

  3. #3
    Hi All,


    Try checking your anti-virus and make sure that the LoL.exe and LolClient.exe. Also check if there is nothing wrong with your internet connection and if you sharing the line, make sure that the other user is not downloading content and streaming.

    Sincerely
    i'm not evil ...
    Reply With Quote
    Rate +Rate -

  4. #4
    I just did that. But the result still remains the same. I still can't log in even though my connection is just fine. Keeps saying "authentication failed" and it takes awhile for the "start league of legends" button to appear. I think it may be a bug or there's something wrong with your server
    Reply With Quote
    Rate +Rate -

  5. #5
    Junior Member Accepted the Summoner's Code imback01's Avatar
    Join Date
    Oct 2012
    Posts
    2

    Thumbs up

    Mine has a similar problem.

    When i try to log in into my first account, i got that message.

    But when i try to log in to my other account, i don't get that message.

    However, at an entirely different location(My Mum's place) i can log in perfectly fine into both accounts.

    Help Garena :/ Would appreciate if you could teach me how to solve this problem.
    Reply With Quote
    Rate +Rate -

  6. #6
    Hi,

    Kindly try doing a trace route and post the results here:

    • Click Start.
    • Click Run. From here a box will open.
    • Type in the box "cmd" without quotes. Now the command prompt will open. Here you can type various commands to do different things.
    • Now that the command prompt is open, type in "tracert forum.lol.garena.com" without quotes


    Regards.
    i'm not evil ...
    Reply With Quote
    Rate +Rate -

  7. #7

    Help me Please...i cant play LOL.ph

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Kenneth>tracert forum.lol.garena.com

    Tracing route to forum.lol.garena.com [203.117.155.128]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms WiMaxCPE [192.168.1.1]
    2 61 ms 79 ms 84 ms 254.255.110.27.mkt.wi-tribe.ph [27.110.255.254]

    3 64 ms 84 ms 79 ms 10.10.12.93
    4 64 ms 79 ms 265 ms 10.10.12.94
    5 66 ms 84 ms 89 ms 10.10.12.106
    6 81 ms 89 ms 84 ms 10.10.12.102
    7 132 ms 89 ms 94 ms 153.67.199.112.clbrz.inet.eastern-tele.com [112.
    199.67.153]
    8 81 ms 159 ms 89 ms 61.5.89.120.corenet.eastern-tele.com [120.89.5.6
    1]
    9 70 ms 94 ms 144 ms ge1-1.mlagw3.corenet.eastern-tele.com [116.50.12
    8.122]
    10 261 ms 274 ms 274 ms so-4-0-0.edge1.LosAngeles1.Level3.net [4.71.132.
    69]
    11 326 ms 284 ms 324 ms vlan70.csw2.LosAngeles1.Level3.net [4.69.144.126
    ]
    12 268 ms 274 ms 279 ms ae-83-83.ebr3.LosAngeles1.Level3.net [4.69.137.4
    1]
    13 * 400 ms 344 ms ae-3-3.ebr1.SanJose1.Level3.net [4.69.132.9]
    14 332 ms 274 ms 284 ms ae-71-71.csw2.SanJose1.Level3.net [4.69.153.6]
    15 260 ms 344 ms 264 ms ae-2-70.edge3.SanJose1.Level3.net [4.69.152.82]

    16 286 ms 299 ms 294 ms STARHUB-LTD.edge3.SanJose1.Level3.net [4.53.28.6
    ]
    17 336 ms 314 ms 289 ms vlan905-an-cat6k-ts2-r1.starhub.net.sg [203.118.
    3.153]
    18 275 ms 289 ms 299 ms anatsl10.starhub.net.sg [203.118.7.16]
    19 274 ms 294 ms 364 ms 203.117.6.54
    20 276 ms 249 ms 334 ms d117155128.ppp117155.cyberway.com.sg [203.117.15
    5.128]

    Trace complete.

    C:\Users\Kenneth>
    Reply With Quote
    Rate +Rate -

  8. #8
    Garena Staff Accepted the Summoner's Code GM_Bombers's Avatar
    Join Date
    Jul 2012
    Posts
    863
    Hi randomriot,

    From the trace route results you have provided:


    1 <1 ms <1 ms <1 ms WiMaxCPE [192.168.1.1]
    2 61 ms 79 ms 84 ms 254.255.110.27.mkt.wi-tribe.ph [27.110.255.254] [Philippines]
    3 64 ms 84 ms 79 ms 10.10.12.93
    4 64 ms 79 ms 265 ms 10.10.12.94
    5 66 ms 84 ms 89 ms 10.10.12.106
    6 81 ms 89 ms 84 ms 10.10.12.102
    7 132 ms 89 ms 94 ms 153.67.199.112.clbrz.inet.eastern-tele.com [112.199.67.153] [Philippines]
    8 81 ms 159 ms 89 ms 61.5.89.120.corenet.eastern-tele.com [120.89.5.61] [Philippines]
    9 70 ms 94 ms 144 ms ge1-1.mlagw3.corenet.eastern-tele.com [116.50.128.122] [Philippines]
    10 261 ms 274 ms 274 ms so-4-0-0.edge1.LosAngeles1.Level3.net [4.71.132.69] [United States]
    11 326 ms 284 ms 324 ms vlan70.csw2.LosAngeles1.Level3.net [4.69.144.126] [United States]
    12 268 ms 274 ms 279 ms ae-83-83.ebr3.LosAngeles1.Level3.net [4.69.137.41] [United States]
    13 * 400 ms 344 ms ae-3-3.ebr1.SanJose1.Level3.net [4.69.132.9] [United States]
    14 332 ms 274 ms 284 ms ae-71-71.csw2.SanJose1.Level3.net [4.69.153.6] [United States]
    15 260 ms 344 ms 264 ms ae-2-70.edge3.SanJose1.Level3.net [4.69.152.82] [United States]

    16 286 ms 299 ms 294 ms STARHUB-LTD.edge3.SanJose1.Level3.net [4.53.28.6] [United States]
    17 336 ms 314 ms 289 ms vlan905-an-cat6k-ts2-r1.starhub.net.sg [203.118.3.153] [Singapore]
    18 275 ms 289 ms 299 ms anatsl10.starhub.net.sg [203.118.7.16] [Singapore]
    19 274 ms 294 ms 364 ms 203.117.6.54
    20 276 ms 249 ms 334 ms d117155128.ppp117155.cyberway.com.sg [203.117.155.128] [Singapore]

    Trace complete.
    It seems that you are connected to our servers via the following route:

    Philippines > United States > Singapore

    You may need to contact your local ISP to request for a more direct connection to our servers (LoLSAM).

    However, upon further checks conducted, you are actually playing LoL on the Philippines server, therefore this tracer route does not apply to you.

    Please proceed to This Link and post your concerns there instead, as we only provide technical support for players playing on Singapore and Malaysia Server.

    Thank you and please be guided.
    Reply With Quote
    Rate +Rate -

  9. #9
    Junior Member Accepted the Summoner's Code sill_SE's Avatar
    Join Date
    Jun 2012
    Posts
    2
    same problem with me.. when i try to open it ''authentication error'' popout

    1 <1 ms <1 ms <1 ms 192.168.42.129
    2 * * * Request timed out.
    3 103 ms 59 ms 59 ms 10.223.11.110
    4 58 ms 69 ms 59 ms 10.223.33.149
    5 78 ms 59 ms 59 ms 172.25.254.1
    6 468 ms 59 ms 59 ms 203.82.73.34
    7 67 ms 59 ms 59 ms 203.82.74.125
    8 97 ms 59 ms 58 ms 203.82.74.110
    9 107 ms 109 ms * ix-1-1-2-0.tcore1.HK2-HongKong.as6453.net [116.0
    .67.97]
    10 129 ms 129 ms 128 ms 203.117.125.17
    11 127 ms 129 ms 129 ms vlan905-an-cat6k-tl1.starhub.net.sg [203.118.3.1
    73]
    12 128 ms 130 ms 128 ms 203.118.7.237
    13 137 ms 129 ms 139 ms 203.117.6.54
    14 128 ms 129 ms 139 ms d117155128.ppp117155.cyberway.com.sg [203.117.15
    5.128]

    Trace complete.
    Reply With Quote
    Rate +Rate -

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •