Garena Plus Account stuck at level 10

[Kanninama]

Hi, my garena plus account cant level up. I stuck at lv10 and there is a message stated "you need to verify ur garena account". I verified it but still cant level up. how to solve this?
and i did't receive any garena message in my email inbox.

garena account:kanninama

[anti-v1rus]

Hi, you have to go this website http://security.garena.com/login/
fill in all the blank and you'll continue receive exp..

[Kanninama]

i do it already but still cant.

[anti-v1rus]

have to wait another day... means everyday 12am..

[InBuxWeTrust]

Same problem here. Stuck at level 10 for 2 weeks, i think. And yes I've filled everything at security.garena.com and it has been filled for 2 weeks already.

Edit:
Oh, some further googling of the problem helped: just log out of garena plus, untick "remember password", login and there you go. You can log out and remember your password once again after that.

[GM_Weevil]

Kudos to InBuxWeTrust for sharing the fix.

For troubleshooting guides and steps, kindly refer to our Garena Plus Forums.

[TriNityGaMerZ]

Hi, my garena plus account cant level up. I stuck at lv10.

[msi_coller]

i stuck in level 10 i use to update my account but cnt recieve any virify accout why?

[GA_MissVlt]

Hello there.

Kindly redirect your concerns to our Garena Plus Forums instead.

Thank you!